Questions? Send a message or call us at (800) 822-8114


Sulzer Mixpac USA Inc. offers a limited warranty up to 2 years (depending on product) from the date of purchase against defects in materials and workmanship on all products in the COX line. Sulzer Mixpac will repair or replace the product at our option, at no cost to the purchaser for labor, parts or return transportation, if it is delivered to us or your local COX dealer.


An RMA number (Return Merchandise Authorization) is required to return ANY merchandise to Sulzer Mixpac USA Inc. The RMA number must be obtained by emailing our sales team or calling 800-822-8114. Absolutely NO returns will be accepted without prior approval and an RMA number. Return options will be discussed/determined at the time the RMA number is obtained.


ALL returns must be shipped to Sulzer Mixpac USA Inc. at 8181 Coleman Road, Haslett, MI 48840 USA to the attention of the provided RMA number.